Name one audience and one job for the video
Specify whether the audience is a homeowner comparing service options, a past customer, or a contractor evaluating a marketing system. One short video should have one main job: explain a service request, show an approved project detail, answer a recurring question or support a campaign. Avoid combining an equipment explainer, company history, hiring pitch and discount in one clip.
Choose a destination before editing. The video may support a service page, a social post or a paid campaign. The destination determines length, captions, aspect ratio and call to action. A call request, estimate request and confirmed booking are different actions; use the wording that matches the actual process.
Describe the footage and its limits
List the clip names, who recorded them, approximate dates, project type and the factual sequence. Point out whether the footage shows the same job from start to finish, or only one moment. State what cannot be inferred: a short clip may not prove the cause of a failure, the quality of unseen work, typical performance or a customer outcome.
Tell the editor which shots are approved and which are reference-only. If a technician’s face, a home interior, a street number, a customer voice or paperwork appears, include the permission status. Do not ask the editor to use an unrelated stock clip as if it came from the contractor’s project.
Set claim, caption and on-screen text rules
Provide the exact claim the business has approved and the evidence owner who can confirm it. Avoid unsupported guarantees, savings percentages, response-time promises and statements such as ‘number one’ or ‘best in town.’ If the footage is simply a demonstration, label it clearly; do not imply it is a customer job.
Supply spelling for brand, trade terms and location. Give the editor a verified contact or destination URL, but keep a short social CTA pointed to the link in bio when the platform does not support clickable caption links. Ensure captions remain readable without sound and do not cover safety information or an important part of the image.
Protect customer and crew privacy
Review the original footage before sharing it. Remove or obscure addresses, license plates, customer names, invoices, access codes, alarm panels and personal documents unless there is a documented reason and permission. Avoid showing a technician using a tool unsafely or performing a step that could be copied without context.
Use a controlled folder with the minimum files needed for the edit. Clarify how long the editor may retain footage, who may access it and whether the final files can be reused in a portfolio. Confirm that any customer quote or recognizable person is approved for the specific channel and use.
Specify deliverables and revision boundaries
A useful brief includes the required master, aspect ratios, caption file or burned-in subtitles, thumbnail frame, final file format, naming convention, due date, reviewer and number of included revision rounds. Identify whether the editor is expected to source music or graphics and who confirms licensing and platform compatibility.
Define what counts as a correction versus a new direction. Fixing a misspelled service name is different from replacing the approved concept after the first cut. Keep feedback in one place, consolidate notes and assign one decision owner so the editor does not receive conflicting instructions from dispatch, owner and marketing partner.
A reusable video brief
- Audience and video objective.
- Destination page or channel, CTA and campaign context.
- Footage list, project context and verified date.
- Approved message, claim owner and statements to avoid.
- Customer, crew, property and music permission status.
- Captions, aspect ratios, file formats and naming.
- Reviewers, due date, revision limit and final approver.
- How success will be evaluated without calling views a lead.
Review the final cut in context
Watch the exported video on a phone with sound off and with sound on. Check captions, cropping, the first two seconds, the CTA destination, image sequence and whether the edit implies a result not supported by the job record. Open the destination page and confirm that its offer, service area and next step match the video.
For a campaign, verify tracking and consent behavior before using performance data. A view, click or play is not a qualified inquiry. Keep actual form success and phone inquiries as separate measured events, and do not promise that the video will generate a fixed number of jobs.
Plan the shoot so editing is possible
When crews can safely do so, ask them to record a few stable, short clips: a wide view of the work area, a detail that is safe to show, a technician explaining the next step and a finished view. Do not interrupt active work or ask someone to film a risky operation. Capture vertical and horizontal framing only when the planned channel needs both; otherwise keep the crew’s process simple.
Use a slate or filename note with date, job reference, service type, approved shots and restrictions. Keep audio takes away from private conversations. If the footage contains a customer, obtain the required permission before sharing the file with an editor.
Give feedback that an editor can act on
Instead of “make it pop,” specify the edit decision: trim the opening pause, keep the approved service phrase on screen longer, move the call-to-action above the caption safe area, or remove the street number at 00:08. Point to timestamps and identify whether a comment is a factual correction, accessibility issue, brand adjustment or new concept.
Review the whole sequence after changes. A cut can change meaning by placing a reaction next to a different sentence or showing a repair step out of order. Confirm the final export, captions and audio as a complete video, not only the individual revisions.
Agree the handoff and final file package
Set a date for footage, first cut, consolidated review and final delivery. Identify who can answer editor questions while the crew is in the field. Provide a single folder with the approved assets and a brief that stays attached to it; sending later corrections through several text threads creates avoidable version confusion.
Ask for descriptive filenames and the final caption or transcript alongside the export. If the video is used on a page, verify the player, transcript and page context. Google’s video guidance applies technical eligibility requirements to video search features; a polished social cut by itself does not guarantee that a page or video will appear in those results.
Sources and further reading
A RELEVANT NEXT STEP
Review the indicative Content + Creative scope for defined video edits, creative approvals and monthly deliverables.
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